At Vishwamukha Silks, we strive to provide a seamless and reliable shipping experience for our customers, both domestic and international. Please review our detailed shipping policy below for all relevant information.

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Delivery Issues

• Unforeseen Delays: In the event of delays due to weather, strikes, public holidays, or other uncontrollable factors, delivery timelines may extend.

• Accurate Address: Ensure your shipping address, PIN code, and contact information are accurate and complete. Incorrect addresses may lead to delays or non-delivery, and no refunds will be provided for such cases.

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Domestic Shipping Policy (within India)

Shipping Coverage

We ship our sarees and all other products to locations across India.

Processing Time

Orders are processed and dispatched within 1-3 business days.

• Orders including pico/blouse services may require an additional 2-7 business days for processing (time may be extended for blouse customization).

Delivery Time

Standard delivery typically takes 3-5 business days from the date of shipping, depending on the serviceable PIN code.

Shipping Charges

• Free shipping across India.
• A ₹100 COD fee applies for cash-on-delivery orders.

Packaging and Handling

• All sarees are securely packaged to prevent transit damage.
• Every package includes an invoice.

Special Delivery Requests

If you need delivery on a specific date, email us at customercare@vishwamukhasilks.com with your order details.

Combined Orders

We combine multiple items into a single box unless separate packaging is requested. Please inform us via email at customercare@vishwamukhasilks.com with your order number for separate packaging requests.

Order Tracking

Once shipped, you will receive an email or SMS with a tracking number and a link to monitor your package.

Delivery Partners

We work with leading courier services to ensure reliable delivery.

Pincode Serviceability

We deliver to most pincodes across India. If your area is unserviceable, our team will contact you to arrange an alternative.

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International Shipping Policy

We ship worldwide, offering secure and reliable services to our international customers.

Processing Time

International orders are processed and dispatched within 2-7 business days.

• Orders including pico/blouse services take an additional 2-7 business days (extended timelines for blouse customization will be communicated before order placement).

Delivery Time

International delivery times range between 5-15 business days, depending on the destination.

Customs, Duties, and Taxes

• Custom charges, VAT, and Import Duties: These charges are the customer's responsibility and are payable upon delivery to the courier partner.

• Customs fees may vary depending on the destination country and are not regulated by Vishwamukha Silks.

Shipping Charges

Calculated at checkout based on the package's destination and weight.

Return/Refund Policy for International Orders

Returns, refunds, and exchanges are not applicable for international orders.

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Additional Notes:

• Billing Address: Refers to the address where your credit card statements are sent.

• Shipping Address: Refers to the delivery address for your order. Shipping addresses cannot be modified after the order is placed.

 

Customer Support:

For any queries regarding your order, reach out to our customer care service number +91 91779 89590 available all days from 10:30 AM - 9 PM IST or email us at customercare@vishwamukhasilks.com

 

Thank you for shopping with Vishwamukha Silks!